Uniform: White or Black Long sleeve shirt, Black Full-Length Suit Trousers, Smart fully enclosed black leather shoes. (Check confirmation email for required uniform)

The requirements of a Team Leader will vary depending on the demands of the event. All Team Leaders with Host are expected to have previous experience working in events and confident to lead a team of up to 10 staff members using their knowledge to delegate tasks to staff members.

Roles and Responsibilities for Host Team Leaders:

Event Team Leader expectations:

  • Confident in leading up to 5 staff members through service.
  • Briefing a small team on dietary’s ensuring the correct plate goes to the correct guest.
  • Demonstrating and checking the table layout is correct on designated tables.
  • Able to demonstrate how to serve and clear crockery, cutlery and glassware correctly.
  • Working closely with the kitchen team to get the food to tables quickly and professionally.
  • Follow directions from the event manager and take ownership of their designated tables.
  • Confident to interact with guests and make an offering.
  • Display composure and professionalism at all times.
  • Display a sense of urgency throughout service.
  • Ability to box a table and ruche tablecloths.

Buffet Service:

  • Have a knowledge of food and any dietary or religious restrictions, including any accompaniments on dishes served.
  • Understand the implications of incorrect information.
  • Knowledge of buffet set up according to the management brief.
  • Understand and be aware of rotation and replenishment of food.
  • Able to serve all food items correctly

Plated Service:

  • Have a knowledge of food and any dietary or religious restrictions, including any accompaniments.
  • Understand the implications of incorrect information.

Requirements:

  • Previous experience working as an Event Team leader.
  • Smart, polite, professional and always well presented.
  • Knowledge of the 14 Allergens and their importance.
  • Lots of previous event waiting experience.
  • Professional, flexible and adaptable in attitude.
  • Asked to complete Flow Training Modules in Food Allergens, Health and Safety & Food Safety level 1.
  • Knowledge of team service, the event and menu being served.

Timekeeping:

At Host we take timekeeping extremely seriously. You are expected to be ready for work at the booking time sharp. Your briefing will be scheduled and a late arrival will affect the operation so please allow yourself extra time to get changed into your uniform as well as for unexpected travel disruption. We recommend you aim to arrive 15 mins early to your shifts to prevent complications. If you arrive late to work you may be sent home without pay. (1 minute past the shift start time is considered late).