Uniform: White or Black Long sleeve shirt, Black Full-Length Suit Trousers, Smart fully enclosed black leather shoes. (Check confirmation email for required uniform)

Morning/ Day shifts:

Assisting the in-house hospitality team with service throughout the day, setting up meeting rooms with refreshments, potential buffet service setup or working lunch amongst other general duties.

Afternoon/ Evening shifts:

Assisting the in-house hospitality team with setup for drinks and canapes reception service, meeting and greeting guests and other general duties. Must be confident opening bottles of beer and wine.

Roles and Responsibilities for a Host Hospitality Assistant:

  • You will be working in a corporate environment therefore immaculate appearance is a must as well as good communication skills.
  • Able to clear 5 plates effectively and professionally.
  • Understand how to approach guests and make an offering.
  • Understand how to serve and clear crockery, cutlery and glassware correctly.
  • Confident to use a tray during service.
  • Display composure and professionalism at all times.
  • Have a knowledge of food and any dietary or religious restrictions, including any accompaniments.
  • Understand the implications of incorrect information.
  • Understand and be aware of rotation and replenishment of buffet.

Requirements:

  • Attended in depth training session in the Host Office.
  • Good customer service skills.
  • Knowledge of the 14 Allergens and their importance.
  • Smart, friendly, polite, professional and always well presented.
  • Asked to complete Flow Training Modules in Food Allergens, Health and Safety & Food Safety level 1.
  • Ability to follow instructions from event manager.

Timekeeping:

At Host we take timekeeping extremely seriously. You are expected to be ready for work at the booking time sharp. Your briefing will be scheduled and a late arrival will affect the operation so please allow yourself extra time to get changed into your uniform as well as for unexpected travel disruption. We recommend you aim to arrive 15 mins early to your shifts to prevent complications. If you arrive late to work you may be sent home without pay. (1 minute past the shift start time is considered late).