At Host, we have designed the app with shift visibility tailored to you, ensuring a seamless and efficient work allocation process with both our clients needs and staff skillset in mind. Every shift you work with Host you are hand-picked for!
While some staff members may wonder why certain shifts are not visible to them, it is crucial to recognise that this approach aims to strike a balance between fairness and operational efficiency. When you apply to Host you may apply for a certain database - for example our stadium data base, or a regional database e.g. Guildford. It is important to note we advertise different shifts to different databases.
We take the time to individually meet each and every member of staff to match you up to the right jobs to ensure you have the best experience possible. We would never want to send a member of staff to a shift where you may feel out of depth and uncomfortable.
There are two primary reasons why you may not be able to see shifts on your app:
Tailored Shift Availability: We believe in recognising the unique skillsets and experience of our staff members. Therefore, the shifts available on the app are tailored based on individual expertise, proficiency, and historical performance. This personalised approach ensures that each staff member is assigned to shifts that align with their strengths, leading to enhanced productivity and job satisfaction. By matching staff with suitable shifts, we can optimise team performance and improve overall service quality.
We strongly believe in nurturing the professional growth and development of our staff. Through consistent work and on-the-job experience, staff members have the opportunity to enhance their skillset significantly. Many of our plate waiters have risen to leadership positions, becoming team leaders and managers.
If your experience has changed since you registered with Host, please drop us an email and let us know so we can update your experience on your profile. Please be sure to upload a recent CV into your profile also! We love to hear what you have been up to, to increase your skills!
Geographic Limitations: Unfortunately, our staff app is currently optimised for use within the UK. As a result, staff members who are currently abroad may not be able to access or view available shifts through the app. This limitation is due to technical and regulatory constraints, as operating the app across different countries can be complex. You can however log into your staff portal on a web browser to view our available shifts while you are out of the country.
Shift Availability and Seasonal Variations: In addition to the personalised shift allocation based on experience, we experience seasonal fluctuations in workload and staff availability, which also impacts shift visibility on the app. During the summer months, we have the privilege of having a significant influx of staff availability. As a result, the app may show fewer shifts during this time (August - September) as the demand for work is often met by the abundant pool of available staff. Moreover, events and activities tend to be quieter during the months of January to March.
Rest assured, we are continuously working with our clients to generate more work opportunities even during these quieter seasons. It is in our interest to have you working, and we want you working!
Who are shifts advertised to?
Client/ Office team feedback is an essential aspect of teams selection process on shifts. Staff members who have consistently received positive feedback from clients may be given preference when assigning shifts, as their track record reflects their dedication to delivering exceptional service. We value our clients and staff satisfaction alike, and as a result, we will add staff members to a “client favourite” list and we will often advertise shifts to this pool of staff before opening the shift up to our wider database.
Adherence to our uniform policy and punctuality also plays a crucial role as we believe that a professional appearance and timely arrival contribute significantly to the overall client and guest experience.
By incorporating these considerations into the shift allocation process, we strive to maintain high service standards, create positive relationships with our clients, and reward our hardworking staff members for their commitment to excellence. As always, our aim is to foster a collaborative and supportive work environment that values both client satisfaction and our staff.
Happy Clients = More shifts!
Has your account been archived?
If you do not have access to your application please see: Why has my Host account been archived?