We provide extensive hospitality training for all our staff members when you come in for an induction. We will teach you all the essential skills to prepare you for your shifts. We cover a lot of information in our inductions and understand you will not remember everything - that is why a lot of information is also available on our website and on the handouts you will receive.

Plate Waiting

  • 3 Plate Service
  • Butterfly Service
  • Clearing 5 Plates
  • Banquet and Restaurant Training

Wine Waiting

  • Opening Corked Wine
  • Pouring and Serving Wine
  • Glassware
  • Drinks Reception & Trays

Room Set Up

  • Fine Dining Table Placement
  • Table Positions
  • Napkin Folding

Alcohol & Social Responsibility

  • Challenge 25
  • Refusals
  • Ask for Angela
  • Alcohol Policies

Cleaning & Polishing

  • Glassware
  • Whiteware
  • Silverware
  • Breakages

Health & Safety at Work

  • Allergens
  • Fire
  • COSHH
  • Lifting
  • First Aid